On Facebook, People Own and Control Their InformationShare
by Mark Zuckerberg Mon 3:09pm
A couple of weeks ago, we updated our terms of use to clarify a few points for our users. A number of people have raised questions about our changes, so I'd like to address those here. I'll also take the opportunity to explain how we think about people's information.
Our philosophy is that people own their information and control who they share it with. When a person shares information on Facebook, they first need to grant Facebook a license to use that information so that we can show it to the other people they've asked us to share it with. Without this license, we couldn't help people share that information.
One of the questions about our new terms of use is whether Facebook can use this information forever. When a person shares something like a message with a friend, two copies of that information are created—one in the person's sent messages box and the other in their friend's inbox. Even if the person deactivates their account, their friend still has a copy of that message. We think this is the right way for Facebook to work, and it is consistent with how other services like email work. One of the reasons we updated our terms was to make this more clear.
In reality, we wouldn't share your information in a way you wouldn't want. The trust you place in us as a safe place to share information is the most important part of what makes Facebook work. Our goal is to build great products and to communicate clearly to help people share more information in this trusted environment.
We still have work to do to communicate more clearly about these issues, and our terms are one example of this. Our philosophy that people own their information and control who they share it with has remained constant. A lot of the language in our terms is overly formal and protective of the rights we need to provide this service to you. Over time we will continue to clarify our positions and make the terms simpler.
Still, the interesting thing about this change in our terms is that it highlights the importance of these issues and their complexity. People want full ownership and control of their information so they can turn off access to it at any time. At the same time, people also want to be able to bring the information others have shared with them—like email addresses, phone numbers, photos and so on—to other services and grant those services access to those people's information. These two positions are at odds with each other. There is no system today that enables me to share my email address with you and then simultaneously lets me control who you share it with and also lets you control what services you share it with.
We're at an interesting point in the development of the open online world where these issues are being worked out. It's difficult terrain to navigate and we're going to make some missteps, but as the leading service for sharing information we take these issues and our responsibility to help resolve them very seriously. This is a big focus for us this year, and I'll post some more thoughts on openness and these other issues soon.
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Showing posts with label intellectual property. Show all posts
Showing posts with label intellectual property. Show all posts
Wednesday, February 18, 2009
Tuesday, February 17, 2009
Important Changes to Facebook
Facebook Privacy Change Sparks Federal Complaint
JR Raphael, PC World
Feb 17, 2009 3:37 pm
facebook faces privacy backlash over change in terms of use of networkThe backlash against Facebook's updated privacy policies is about to expand. The Electronic Privacy Information Center (EPIC) is preparing to file a formal complaint with the Federal Trade Commission over the social network's updated licenses, PC World has learned.
"We think that Facebook should go back to its original terms of service," says EPIC Executive Director Marc Rotenberg.
EPIC expects to have its complaint submitted to the FTC by the end of Tuesday.
Wide-Reaching Reaction
The wave of reaction, of course, is hardly limited to official organizations. More than 38,000 Facebook users have joined a user group protesting the change, and countless blogs and news sites have written extensively about their concerns. The issue comes down to a couple of alterations within the company's terms of use that, it would seem, give Facebook eternal ownership of your personal content--even if you decide to delete your account.
The changes were actually made in early February but not widely noticed until Sunday, when The Consumerist's Chris Walters stumbled upon the subtly shifted language. The section in question explains how Facebook has an "irrevocable, perpetual" license to use your "name, likeness, and image" in essentially any way, including within promotions or external advertising.
That clause, Walters noted, wasn't new. What had changed was that a sentence at the end of the paragraph was now mysteriously missing. The deleted line stated that the license would "automatically expire" if you removed your content. With that line omitted, Facebook's license to use your content is simply "perpetual" and "irrevocable," even decades after you delete your stuff.
Damage Control Doubt
Facebook CEO Mark Zuckerberg has attempted to calm the concerns, posting a blog entry stating that "people own their information" and that Facebook "wouldn't share [it] in a way you wouldn't want." As an example of why the controversial clause is needed in its updated form, Zuckerberg explains that even if you were to delete your account, any messages you had sent to a friend would still remain in his inbox--so Facebook requires the expanded rights to make sure that could happen.
Isn't that a far cry, though, from anything that'd warrant retaining a "perpetual" license to "use, copy, publish, stream, store, retain, publicly perform or display, transmit, scan, reformat, modify, edit, frame, translate, excerpt, [and] adapt" any content you've ever uploaded, including the option to "use your name, likeness and image for any purpose"?
Something doesn't quite add up.
Social Network Comparisons
Hey, maybe I'm misreading this. Could Facebook just be catching up with social network standards? Could everyone be overreacting?
Turns out, no. MySpace's terms of use agreement grants the company the license to use your non-private content only within MySpace-related services. Moreover--and perhaps more important--MySpace notes that once you delete something from its site, it "will cease distribution as soon as practicable, and at such time when distribution ceases, the license will terminate."
With Twitter, the company's terms of service state it "claim[s] no intellectual property rights over the material you provide" and that "you can remove your profile at any time by deleting your account."
Even YouTube, owned by privacy advocate punching bag Google, limits its license to use your content at will. The license will "terminate within a commercially reasonable time after you remove or delete your user videos," the service's terms of service say.
Facebook's neverending lease on your online life, then, isn't exactly the norm. Perhaps you can take comfort in the fact, though, that Facebook could change its policies again without ever telling you. "We reserve the right, at our sole discretion, to change or delete portions of these terms at any time without further notice," Facebook's agreement says. "Your continued use of the Facebook service after any such changes constitutes your acceptance of the new terms."
Well, that's at least reassuring. Anyone else having Beacon flashbacks right now?
JR Raphael, PC World
Feb 17, 2009 3:37 pm
facebook faces privacy backlash over change in terms of use of networkThe backlash against Facebook's updated privacy policies is about to expand. The Electronic Privacy Information Center (EPIC) is preparing to file a formal complaint with the Federal Trade Commission over the social network's updated licenses, PC World has learned.
"We think that Facebook should go back to its original terms of service," says EPIC Executive Director Marc Rotenberg.
EPIC expects to have its complaint submitted to the FTC by the end of Tuesday.
Wide-Reaching Reaction
The wave of reaction, of course, is hardly limited to official organizations. More than 38,000 Facebook users have joined a user group protesting the change, and countless blogs and news sites have written extensively about their concerns. The issue comes down to a couple of alterations within the company's terms of use that, it would seem, give Facebook eternal ownership of your personal content--even if you decide to delete your account.
The changes were actually made in early February but not widely noticed until Sunday, when The Consumerist's Chris Walters stumbled upon the subtly shifted language. The section in question explains how Facebook has an "irrevocable, perpetual" license to use your "name, likeness, and image" in essentially any way, including within promotions or external advertising.
That clause, Walters noted, wasn't new. What had changed was that a sentence at the end of the paragraph was now mysteriously missing. The deleted line stated that the license would "automatically expire" if you removed your content. With that line omitted, Facebook's license to use your content is simply "perpetual" and "irrevocable," even decades after you delete your stuff.
Damage Control Doubt
Facebook CEO Mark Zuckerberg has attempted to calm the concerns, posting a blog entry stating that "people own their information" and that Facebook "wouldn't share [it] in a way you wouldn't want." As an example of why the controversial clause is needed in its updated form, Zuckerberg explains that even if you were to delete your account, any messages you had sent to a friend would still remain in his inbox--so Facebook requires the expanded rights to make sure that could happen.
Isn't that a far cry, though, from anything that'd warrant retaining a "perpetual" license to "use, copy, publish, stream, store, retain, publicly perform or display, transmit, scan, reformat, modify, edit, frame, translate, excerpt, [and] adapt" any content you've ever uploaded, including the option to "use your name, likeness and image for any purpose"?
Something doesn't quite add up.
Social Network Comparisons
Hey, maybe I'm misreading this. Could Facebook just be catching up with social network standards? Could everyone be overreacting?
Turns out, no. MySpace's terms of use agreement grants the company the license to use your non-private content only within MySpace-related services. Moreover--and perhaps more important--MySpace notes that once you delete something from its site, it "will cease distribution as soon as practicable, and at such time when distribution ceases, the license will terminate."
With Twitter, the company's terms of service state it "claim[s] no intellectual property rights over the material you provide" and that "you can remove your profile at any time by deleting your account."
Even YouTube, owned by privacy advocate punching bag Google, limits its license to use your content at will. The license will "terminate within a commercially reasonable time after you remove or delete your user videos," the service's terms of service say.
Facebook's neverending lease on your online life, then, isn't exactly the norm. Perhaps you can take comfort in the fact, though, that Facebook could change its policies again without ever telling you. "We reserve the right, at our sole discretion, to change or delete portions of these terms at any time without further notice," Facebook's agreement says. "Your continued use of the Facebook service after any such changes constitutes your acceptance of the new terms."
Well, that's at least reassuring. Anyone else having Beacon flashbacks right now?
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